Installation and Troubleshooting software, hardware problems*
          (if not fixed problem or getting better - NO BILL!)

Troubleshoot network problems.
Configure and test backup systems.
Hardware & software installation and configuration.
Virus detection and cleanup.
Consultation, training, and general advice.

Stand-Alone Service Business Hours:
Normal Monday-Friday             8am-6pm
Evenings Monday-Friday          6pm-10pm
Weekends Saturday-Sunday    10am-8pm
Emergency respond -              up 2Hr.

Workstation Hardware/Software Design**

Standard Workstation ...................................... $600-$1000
Advanced Workstation  .................................... $1100 & up
based on individual needs

Server Hardware/Software Design**

There is no set price for a Server due to varied individual needs. However,
on average a good Server for small businesses is in the range of $800-$2000
plus the cost of Network devices (Hubs, Routers, etc.)
which is in the range of $100-$1000.

Network security solution for remote offices, telecommuters

Hardware Remote offices  .............................. $300 & up
Software  Remote clients  .............................. free

Products that can assist you:
-    Secure connection to the Internet through stateful firewalling technology
-    Remote access and teleworking using state-of-the-art VPN technology
-    Logging and reporting tools so that your staff may set enforceable security policies
-    URL content filtering increases your workforce productivity, reduces legal liabilities, and protect your corporate reputation
-    Support for both broadband (ADSL or Cable) and narrowband (conventional dial-up or PSTN connectivity)

Internet Services setup
Obtain high speed Internet access for your business
flat fee negotiated.

Client is responsible for fees charged by Internet Service Provider

Network setup/support/maintenance
Network setup requires a signed maintenance agreement. This entitles our client to receive maintenance services at set intervals and cost. The intervals and cost will be determined individually by contract. Maintenance is necessary to keep the Network up and running. Free estimate of the span of the service and cost are available.

Office equipment setup
Install and configure printers, scanners, cameras and other standard
peripherals - fax machines, etc.

*   OS/Software Installation, Troubleshooting: support system - MS Windows Server 2003, 2000, NT4.0 and WS DOS, Windows 95, 98, ME, 2000, XP, Server Novell Netware 6.5, 6.0, 5.1, 4.2, 3.11 etc.
price does not include OS/Software licenses
Hardware Troubleshooting: parts are replaced at client's expense

** Price does not include monitors or add/Software licenses, other office equipment
such as printers or scanners, etc.